Firms focused on cutting costs, reducing risk and increasing productivity, often turn to technology for a solution. They are then faced with the decision of whether to buy a solution from an external provider or build it in-house.

Large-sized firms typically opt to build, as they have the internal resources available and it affords them total customization over the solution. In contrast, smaller organizations with reduced budgets will often go for commercial, off-the-shelf’ (COTS) applications.

In this whitepaper, we explore the benefits of partnering with a third-party technology provider and explain why COTS applications may be a better overall investment than internal builds.